TERMS & CONDITIONS

SabMeet – Yaha Sab Mile
(“SabMeet”, “Platform”, “We”, “Us”, “Our”)

By accessing, registering, booking, listing, or using SabMeet in any manner, you (“User”, “Customer”, “Vendor”, “Service Provider”) agree to be legally bound by these Terms & Conditions, our Privacy Policy, and applicable Indian laws.

If you do not agree, you must not use the Platform.

PLATFORM IDENTITY & LEGAL POSITION

SabMeet is a digital connecting marketplace only.

✔ SabMeet connects customers with independent service providers
✔ SabMeet provides technology infrastructure
✔ SabMeet manages booking workflow and escrow system

SabMeet does NOT:

Provide, execute, supervise, or guarantee any service
Act as employer, agent, broker, contractor, or partner
Control how services are performed

All vendors operate independently at their own risk and responsibility.

SERVICE MODEL – STRICTLY SCOPE-BASED

All services listed on SabMeet must be:

Clearly defined in scope
Finite and outcome-based
Step-structured
Time-bound

❌ Open-ended services
❌ Long-term retainers
❌ Undefined deliverables
❌ Ongoing employment-style work

are not supported on this platform.

SCOPE COMPLETION OVERRIDES SUBJECTIVE OPINION

Service fulfillment is evaluated only on:

✔ Completion of defined scope
✔ Completion of listed steps

Not on:

❌ Personal dissatisfaction
❌ Expectation mismatch
❌ Subjective quality opinion

If vendor completes service exactly as described, it is treated as successfully delivered.

BOOKING & ORDER FLOW

Customer selects provider using filters.
Customer submits request.
Vendor accepts or declines.
Accepted request moves to unpaid status.
Customer completes payment.
Payment is held in escrow.
Booking becomes confirmed order.

Service may occur:

At customer location
At vendor location
As defined in listing

Customers must review all listing details before booking.

PAYMENT, ESCROW & RELEASE

Payments are processed through authorized payment systems.
Funds are temporarily held in escrow.
Funds are released only upon scope completion or dispute resolution.
Once released, payment is final and non-reversible.

SabMeet does not guarantee refunds, replacements, or compensation beyond escrow rules.

STEP-BASED DISPUTE & REFUND RULE

If dispute arises at a specific step:

Vendor is entitled only to payment proportionate to completed steps.
Remaining balance is refunded to customer from escrow.

Refund calculation strictly follows listing structure visible at time of booking.

CANCELLATION POLICY

Each vendor defines individual cancellation terms in their listing.

However, in dispute-based discontinuation:

Refund shall be processed as per step-completion rule.

Platform reserves authority to override cancellation decisions in cases of fraud or safety risk.

ZERO TOLERANCE USER CONDUCT POLICY

SabMeet strictly prohibits:

Harassment
Abuse
Threats
Fraud
Violence
Illegal activities
Criminal acts
Sexual misconduct
Discrimination

In serious violations, SabMeet may:

Immediately suspend or terminate accounts
Withhold escrow
Share data with law enforcement
Fully cooperate with police or courts

Users acknowledge that SabMeet may disclose information as required by law.

NO LIABILITY FOR INCIDENTS OR DAMAGES

SabMeet shall not be responsible for:

Theft
Physical injury
Property damage
Accidents
Criminal acts
Fights or disputes
Death
Legal consequences

All such matters remain strictly between Customer and Vendor.

LEGAL DISPUTES BETWEEN USERS

SabMeet:

Is not a mediator, arbitrator, or legal representative
Is not responsible for resolving private legal disputes
Shall not be included as a party in legal proceedings between users

Users agree not to implead SabMeet in civil or criminal disputes arising from services.

OFF-PLATFORM DEALINGS

Any activity conducted outside the SabMeet platform including:

Direct payments
Separate contracts
Continued engagement
Material purchase
Side agreements

is entirely at users’ own risk.

SabMeet bears no liability whatsoever for off-platform dealings.

INDEPENDENT DECISION & USER JUDGMENT

Users acknowledge:

They act independently
They engage at their own discretion
They must verify each other

SabMeet does not influence or control user decisions.

NO PROFESSIONAL OR LEGAL GUARANTEE

SabMeet does not guarantee:

Professional competence
Licensing validity
Legal compliance
Medical advice
Legal advice
Technical accuracy

Users must conduct their own due diligence.

CATEGORY-SPECIFIC DOCUMENTATION

Vendors must submit required documents based on category, including but not limited to:

Medical & Health / Beauty

Professional license
Clinic registration
Government ID
Regulatory compliance certificates

Grooming & Self-Care

Trade certification
Establishment registration
ID verification

Home Repair & Maintenance

Skill certification (if applicable)
Business registration
ID verification

Delivery & Transport

Valid driving license
Vehicle registration
Commercial permits
Insurance

Education & Tutoring

Educational certificates
ID verification

Professional & Business Services

Professional certifications
GST registration (if applicable)
Business registration

Personal & Lifestyle Services

ID verification
Certification (if applicable)

Events & Creative Services

Business registration (if applicable)
ID verification

Skilled & Custom Services

Trade documentation
Business registration (if applicable)

SabMeet may request additional documents as required by law.

VENDOR AGREEMENT (LEGALLY BINDING)

By registering, vendor agrees:

Independent Contractor Status

Vendor is not an employee, agent, or partner of SabMeet.

Indemnification

Vendor agrees to indemnify and hold SabMeet harmless from any claims, damages, legal costs, or liabilities arising from service delivery.

Warranty of Accuracy

Vendor guarantees submitted documents are genuine and valid.

Legal Compliance

Vendor is responsible for all regulatory compliance under Indian law.

PLATFORM FEES

SabMeet may charge:

Subscription fees
Service fees
Platform usage fees

SabMeet does not guarantee income, work volume, or earnings.

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

SabMeet shall not be liable for:

Indirect or consequential losses
Business loss
Injury
Property damage
Emotional distress

Total liability, if any, shall never exceed the total platform fees paid to SabMeet for that specific booking.

ACCOUNT SUSPENSION & TERMINATION

SabMeet may suspend or terminate accounts without notice if:

Terms are violated
Fraud is suspected
Legal compliance requires action
Platform integrity is at risk

No compensation shall be payable.

FORCE MAJEURE

SabMeet shall not be liable for failure due to:

Natural disasters
Government orders
Internet outages
Pandemics
War
Events beyond reasonable control

RIGHT TO MODIFY TERMS

SabMeet reserves the absolute right to:

Modify Terms
Update policies
Change rules
Add/remove services
Modify eligibility

Continued use constitutes acceptance.

GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of India.

Courts of Nagpur, Maharashtra shall have exclusive jurisdiction.

FINAL ACCEPTANCE

By registering or using SabMeet, you confirm:

✔ You understand SabMeet is a connecting technology platform only
✔ You accept risks associated with service engagement
✔ You agree to be bound by these Terms

FINAL LEGAL DISCLAIMER

SabMeet – Yaha Sab Mile provides technology infrastructure, not services.

All responsibility, legality, compliance, safety, and conduct remain solely with users.

SabMeet shall not be held liable for any service-related consequence beyond its platform fee limits.